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ByLeonard Lee

The day the phones stopped

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Fairy tales are more than true: not because they tell us that dragons exist, but because they tell us that dragons can be beaten.

Synopsis

Here is an absorbing examination of a hidden threat citizens face every day: the computer software crisis. It reveals how, twice over the past year, 70 percent of AT&T's long-distance lines went dead, costing business hundreds of millions of dollars; cancer patients have received lethal doses of radiation when technology went awry; and a computer error led to the shutdown of three major airports.